Privacy Policy
A plain-language explanation of what information we collect, how we use it, and the choices you have.
Section 01Overview
This Privacy Policy describes how Steazy Solutions LLC ("Steazy Solutions," "we," "us," or "our") collects, uses, and protects information when you visit steazysolutions.com, contact us, or engage our services.
We are a Texas-registered limited liability company based in the North Houston area. We offer AI Orientation Consultations, AI Discovery, AI Implementation, Custom AI Systems, AI Operations Partnerships, and related technology services to businesses. Our work is often deeply integrated with our clients' operations — so we take data handling seriously, and we try to explain it plainly.
The short version. We collect what we need to respond to inquiries and deliver services. We don't sell your data. We don't run third-party advertising trackers. Client data we handle during engagements is governed by a separate written agreement.
Section 02Information we collect
We collect three categories of information, for different reasons.
Information you provide directly
When you fill out the contact form, send us email, or engage us for services, you may provide:
- Your name, business name, email address, and optional phone number
- Details about your business (industry, size, location)
- A description of the problem or workflow you are looking to solve
- Scope and budget information you voluntarily share
- Any documents, screenshots, or access credentials you share during an engagement
Information collected automatically
When you visit our website, our hosting infrastructure may log standard request data:
- IP address, approximate location (city/region level), and user-agent string
- Pages requested, referring URL, and timestamps
- Basic device and browser metadata
This data is used for operational purposes — security, abuse prevention, and understanding which pages are useful — and is not linked to your identity unless you submit the contact form.
Information from third parties
We generally do not purchase or receive personal information from data brokers. We may receive information from publicly available business records (such as a state business registry) when researching prospective clients or confirming engagement details.
Section 03How we use information
We use the information we collect only for the purposes for which it was provided:
- Respond to inquiries
- We use your contact details and description to reply to your message, answer questions, and determine fit.
- Provide services
- During an engagement, we use the information you share to perform assessments, prepare deliverables, and communicate with your team.
- Operate our website
- We use automatic log data to keep the site available, secure, and reasonably performant.
- Comply with law
- We retain records as required by applicable tax, contract, and professional record-keeping obligations.
- Improve our work
- We may use aggregated, de-identified signals to understand what parts of our site are useful. We do not profile individuals.
We do not use your information for any form of advertising, nor do we sell it. Ever.
Section 05Client data & confidentiality
A significant portion of our work involves touching client systems and data — including business documents, customer records, internal knowledge bases, and credentials granted for the purpose of an engagement. The handling of that information is governed by the engagement agreement between Steazy Solutions and the client, which generally includes confidentiality terms, scope-of-use restrictions, and data-handling commitments.
In practice, we follow a few consistent principles:
- We access client data only to perform the agreed-upon scope of work.
- We return or delete client data at the end of an engagement upon request, except where retention is required by law or for reasonable record-keeping.
- We do not use client data to train our own models or products, and we do not route client data through third-party AI services without explicit authorization.
- We support on-premises or client-controlled deployments when data residency is a requirement.
Two specifics worth naming plainly. First, inbound inquiries — including contact-form submissions — are processed with AI assistance (summarization, routing, and drafting support) through the providers listed in Section 04; the material involved is typically ordinary business information. Second, when we record a consultation or working session, we do so only under a signed engagement agreement that authorizes the recording. Transcripts are used to produce your deliverables and are handled under the same confidentiality terms as the rest of your engagement data.
Section 06Security
We use commercially reasonable administrative, technical, and physical safeguards to protect information in our custody. This includes encrypted transit, access controls proportional to role, and limited retention.
No method of transmission or storage is perfectly secure. If we become aware of a security incident affecting your information, we will notify you as required by applicable law and without undue delay.
Section 07Retention
We retain information only as long as is reasonably necessary:
- Contact inquiries
- Retained for up to 24 months unless an engagement is established.
- Engagement records
- Retained for the duration of the engagement plus a reasonable period for accounting, tax, and professional record-keeping (typically 7 years).
- Website logs
- Retained for up to 90 days for operational and security purposes.
- Marketing email
- We do not run a marketing email list at this time.
Section 08Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to legal retention obligations
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, email us at privacy@steazysolutions.com. We will respond within a reasonable time and may ask for information to verify your identity.
Section 10Children's privacy
Our services are directed at businesses, not children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us and we will delete it.
Section 11Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top and, for material changes, provide more prominent notice (such as a note on the site or an email to active clients).
Section 12Contact
Questions about this policy or how we handle information? We want to hear them.
Steazy Solutions LLC privacy@steazysolutions.com
North Houston, Texas, USA