Terms of Service

Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of steazysolutions.com and any services provided by Steazy Solutions LLC ("Steazy Solutions," "we," "us"). By accessing the site or engaging us for services, you agree to these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to do so.

About Steazy Solutions

Steazy Solutions LLC is a Texas-registered limited liability company based in the North Houston area. We offer AI Orientation Consultations, AI Discovery, AI Implementation, and — on a selective basis — Custom AI Systems and AI Operations Partnerships.

Our primary business is consulting and planning. Build services are offered case-by-case when scope and economics align.

Use of the website

You may access and use this website for lawful, personal, or legitimate business purposes. You agree not to:

• Attempt to gain unauthorized access to any part of the site, its systems, or related infrastructure
• Interfere with or disrupt the availability, integrity, or performance of the site
• Use automated tools to scrape, harvest, or replicate the site's content beyond normal browsing
• Use the site to transmit malicious code, or to violate any applicable law
• Misrepresent your identity or affiliation when contacting us

All content on the site — including text, graphics, logos, images, and the Steazy Solutions wordmark and S-mark — is owned by Steazy Solutions or its licensors and is protected by applicable intellectual property laws.

Engagements & scope

Submission of the contact form does not create an engagement. A core-service engagement is formed only when both parties sign our written Client & Engagement Agreement, which describes the deliverables, timeline, price, and other terms. Follow-on projects under a signed agreement may be authorized by a short Order Form, and ongoing monthly services are set up under an AI Operations Partnership Order.

The AI Orientation Consultation is different. It is a complete standalone service purchased for $50, prepaid before the appointment, for up to 20 minutes. Purchasing it does not create a broader core-service engagement, include AI Discovery deliverables, or automatically credit the fee toward AI Discovery or any later service.

All project engagements are fixed-scope and fixed-price unless your agreement specifies otherwise. If scope changes during an engagement:

• We will document the requested change in writing.
• We will provide a revised estimate in a Change Order.
• Work on the changed scope does not begin until you sign the Change Order.

Fees & payment

Fees, payment schedules, and accepted payment methods are specified in your Client & Engagement Agreement (and its Order Forms). Unless that agreement states otherwise:

• Project engagements are billed in two parts: a deposit of 25% of the service fee is due on signing, and the remaining balance is due on delivery and acceptance of the deliverables.
• Once delivered, you have ten (10) business days to accept the deliverables or give written notice of specific deficiencies; if you do not respond within that period, the deliverables are deemed accepted and the balance is due.
• The deposit is non-refundable once work begins.
• AI Operations Partnership retainers are billed monthly in advance, with no project deposit, and can be cancelled at any time.
• Any hardware we need to purchase is quoted separately in a written proposal, and is approved and paid in full before we order or build it — it is in addition to the service fee and is not part of the deposit.
• Fees do not include applicable taxes, which are your responsibility (other than taxes on our net income), or third-party software, hardware, or cloud service fees, unless expressly included in your agreement.

The following appointment terms apply to the AI Orientation Consultation:

• One reschedule at no additional charge when the customer gives at least 24 hours' notice.
• Customer cancellation with at least 24 hours' notice receives a full refund.
• Customer cancellation inside 24 hours and customer no-shows are nonrefundable.
• If Steazy Solutions cancels, the customer chooses either a rescheduled appointment or a full refund.

If a project engagement is terminated before delivery, we retain the deposit, you remain responsible for any hardware already ordered on your behalf, and no further balance is due for undelivered work unless we agree otherwise in writing.

Intellectual property

Work product

Unless your agreement provides otherwise, deliverables created specifically for you under an engagement — including written reports, roadmaps, configuration files, and project-specific code — are assigned to you upon full payment.

Steazy Solutions materials

We retain ownership of our pre-existing methodologies, templates, frameworks, and general know-how developed before or independently of your engagement. Where such materials are embedded in a deliverable, we grant you a non-exclusive, perpetual, worldwide license to use them as part of that deliverable for your internal business purposes.

Third-party materials

Open-source software, commercial libraries, and third-party tools integrated into a deliverable remain governed by their respective licenses. We will identify material third-party components in the deliverable or accompanying documentation.

Confidentiality

During an engagement, each party may receive non-public information about the other. Both parties agree to use such information only for the purposes of the engagement and to protect it with at least the same degree of care they use to protect their own confidential information (and in any case no less than a reasonable standard).

Confidentiality obligations survive termination of the engagement. They do not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Is rightfully known by the receiving party prior to disclosure
• Is independently developed without reference to the confidential information
• Is required to be disclosed by law or court order (with notice to the other party, where permitted)

AI-specific terms

A significant part of our work involves evaluating, configuring, and integrating AI systems — large language models, retrieval systems, automation tools, and related infrastructure. The following terms apply to that work.

• Probabilistic outputs. AI systems produce outputs that are probabilistic and may be incorrect, incomplete, or inappropriate for a given use. We will design and configure systems with reasonable care, but we do not warrant the factual accuracy of AI-generated output.
• Human oversight. Deliverables that include AI components are designed for use with human oversight. You are responsible for reviewing AI-generated output before relying on it for decisions with legal, financial, medical, or safety consequences.
• Third-party model providers. Where an engagement uses third-party AI services (such as those from Anthropic, Google, OpenAI, xAI, or others), their terms of use and privacy policies apply alongside ours. We will identify the providers used and can, where feasible, configure deployments to keep client data out of provider training data.
• Training data. We do not use client data to train our own models or products. Where client data is processed through third-party AI services, we will configure the service to disable training on that data wherever that option is available.
• Model changes. Third-party models evolve. Provider pricing, capability, and behavior can change without notice from us. We will communicate material changes that affect a deployed system as we become aware of them.

Warranties & disclaimers

We warrant that services will be performed with reasonable professional skill and care consistent with industry practice, and that deliverables will materially conform to the specifications in your agreement at the time of delivery.

Nothing in this section limits any warranty that cannot be limited or disclaimed under applicable law.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost business, lost data, or loss of goodwill, arising out of or related to these Terms or any engagement, whether in contract, tort (including negligence), or otherwise.

Each party's total aggregate liability arising out of or related to these Terms and any single engagement will not exceed the total fees paid by you to Steazy Solutions under that engagement in the twelve (12) months preceding the event giving rise to the claim.

These limitations do not apply to: (a) either party's confidentiality obligations; (b) your payment obligations; (c) either party's indemnification obligations; or (d) liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Steazy Solutions and its members, employees, and contractors from any third-party claims arising out of: (a) your use of the website in violation of these Terms; (b) content, data, or materials you provide to us; or (c) your use of deliverables in a manner inconsistent with applicable law or the scope of the engagement.

We agree to indemnify and hold you harmless from any third-party claims that a deliverable, as delivered by us and used in accordance with your agreement, infringes a U.S. intellectual property right, excluding claims arising from modifications by you, combination with materials not provided by us, or use of open-source or third-party components already subject to their own licenses.

Termination

Either party may terminate an engagement for material breach by the other if the breach is not cured within fifteen (15) days after written notice.

You may terminate an engagement for convenience upon written notice, subject to payment for work performed through the termination date and any non-cancellable third-party costs.

Sections that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — will survive.

Governing law & disputes

These Terms and any engagement are governed by the laws of the State of Texas, without regard to its conflict of laws principles. The parties will first attempt in good faith to resolve any dispute through direct discussion. If the dispute cannot be resolved that way within thirty (30) days, it will be brought exclusively in the state or federal courts located in Harris County, Texas, and the parties consent to the personal jurisdiction of those courts.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top. Your continued use of the website after an update means you accept the revised Terms. For changes that affect a specific engagement, we will work with you to amend your agreement in writing (typically by a signed Change Order) before the change takes effect.

Contact

For questions about these Terms, contract matters, or anything that needs a written response, reach out here: